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Travel agents are basically those people who deal in travel related products and services, especially package tours, airline tickets and flight details to customers. They form a link between the suppliers (such as airlines, car rentals, cruise lines, hotels, etc.) and traveler.
Most travel agencies have a separate department devoted to making travel arrangements for business and leisure travelers. Some of them are solely dedicated towards commercial and business travel only. They mainly operate on a commission-basis, meaning for every services they offered on behalf of the seller they receive certain fixed rate of commission.
Though, the onset of online travel booking offers a threat to the traditional form of travel agencies. Today, a user taps out a search term onto any one of the travel site to book flights, make hotel reservation or for hiring cars on rent. Most of these online sites also offer visitors to compare hotel and flight rates with multiple companies for free. These facilities help users to organize their trips better.
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